Zuora had one patents in ecommerce during Q2 2024. Zuora Inc’s patent involves storing subscription data for each tenant in a multi-tenant system with a common format, focusing on billing data. The system analyzes primary features from the data, derives secondary features, and creates a churn prediction model. By comparing newer billing data to the model, subscribers at risk of churning are identified and reported. GlobalData’s report on Zuora gives a 360-degree view of the company including its patenting strategy. Buy the report here.

Zuora had no grants in ecommerce as a theme in Q2 2024.

Recent Patents

Application: Systems and methods for predicting churn in a multi-tenant system (Patent ID: US20240161138A1)

The patent filed by Zuora Inc. describes a system for storing subscription data for multiple tenants in a common format, focusing on billing data rather than behavioral data. The system uses machine learning algorithms to generate churn prediction models based on primary and secondary features derived from the subscription data. By analyzing more recent billing data, the system can identify subscribers at risk of churning and report this information to the tenants through specific interfaces.

The multi-tenant system outlined in the patent utilizes a churn prediction engine to analyze subscription datasets, extract primary and secondary features, and generate churn prediction models using a common machine learning algorithm. By comparing recent billing data to historical data, the system can identify subscribers at risk of churning and communicate this information to the tenants. The system is designed to handle multiple tenants concurrently and provides load balancing support through tenant interfaces, ensuring efficient operation and accurate churn risk identification.

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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.