Zoom Video Communications had three patents in ecommerce during Q1 2024. The patent filed by Zoom Video Communications Inc in Q1 2024 relates to methods and systems for deal forecasting within a communication platform. The system processes communication sessions to provide analytics data, receives internal data related to a deal from a user of the platform, ingests this data along with updated CRM data into a standardized repository, uses a trained model to predict the outcome of the deal, and provides access to this prediction to client devices. GlobalData’s report on Zoom Video Communications gives a 360-degree view of the company including its patenting strategy. Buy the report here.
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Zoom Video Communications grant share with ecommerce as a theme is 33% in Q1 2024. Grant share is based on the ratio of number of grants to total number of patents.
Recent Patents
Application: Deal forecasting within a communication platform (Patent ID: US20240037580A1)
The patent filed by Zoom Video Communications Inc. describes methods and systems for deal forecasting within a communication platform. The system processes communication sessions to provide analytics data, receives internal data associated with a deal from a user of the platform, ingests this data along with updated CRM data into a standardized repository, and determines outcome predictions for deals using a trained model. The system then provides access to these predictions to client devices, enabling users to make informed decisions based on the analysis of the data.
The method involves enabling communication sessions, processing transcripts to generate analytics data, associating sessions with deal IDs, deriving engagement scores, receiving updated CRM data, ingesting data into a repository, determining deal stages using machine learning models, assessing deal status based on weighted averages, identifying outdated deals, and transmitting risk factor notifications to client devices. The system also allows for determining outcome predictions representing whether a deal will be won or lost, training ML models on standardized data, and incorporating insights from conferences. Overall, the patent outlines a comprehensive system that leverages data analytics, machine learning, and CRM integration to provide users with valuable insights into deal forecasting and risk assessment within a communication platform.
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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.
