Zoom Video Communications had three patents in big data during Q1 2024. Zoom Video Communications Inc has developed methods and systems for deal forecasting within a communication platform. The system processes communication sessions to provide analytics data, receives internal data related to a deal from a user, ingests this data along with updated CRM data into a standardized repository, determines outcome predictions using a trained model, and provides access to this information to client devices. GlobalData’s report on Zoom Video Communications gives a 360-degree view of the company including its patenting strategy. Buy the report here.

Zoom Video Communications grant share with big data as a theme is 33% in Q1 2024. Grant share is based on the ratio of number of grants to total number of patents.

Recent Patents

Application: Deal forecasting within a communication platform (Patent ID: US20240037580A1)

The patent filed by Zoom Video Communications Inc. describes methods and systems for deal forecasting within a communication platform. The system processes communication sessions to provide analytics data, receives internal data associated with a deal from a user of the platform, ingests this data along with updated CRM data into a standardized repository, and uses a trained model to predict outcomes for the deal. The system then provides access to this outcome prediction to client devices, enabling informed decision-making based on the analysis of engagement scores, historical data, and machine learning models.

The method outlined in the patent involves enabling communication sessions, processing transcripts to generate analytics data, associating sessions with deal IDs, deriving engagement scores, ingesting data into a standardized repository, and using machine learning models to determine deal stages and outcomes. The system also includes features such as determining risk factors, deleting outdated data, and transmitting notifications to client devices. By incorporating ML techniques, standardized data formats, and periodic data ingestion, the system aims to provide accurate deal forecasting, helping users assess the progress and potential success of deals within the communication platform.

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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.