Uniphore Software Systems has filed a patent for an apparatus that can identify key information in a multi-party multimedia communication. The apparatus uses video and audio data from participants, as well as presentation data, to determine a representative participation score (RPS) for each participant. Content relevant to pronounced RPS movements is then identified and sent for display. The patent also includes a computer-implemented method for implementing this process. GlobalData’s report on Uniphore Software Systems gives a 360-degree view of the company including its patenting strategy. Buy the report here.
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According to GlobalData’s company profile on Uniphore Software Systems, intelligent contact centers was a key innovation area identified from patents. Uniphore Software Systems's grant share as of June 2023 was 1%. Grant share is based on the ratio of number of grants to total number of patents.
Apparatus for identifying key information in multi-party multimedia communication
A recently filed patent (Publication Number: US20230208665A1) describes a computer-implemented method for identifying key information in a multi-party multimedia communication. The method involves receiving multi-modal data, including video data, audio data, and presentation data, from multiple multimedia devices involved in the communication. The data is received by an analytics server, which is remote from the multimedia devices.
The method then extracts vision information from the video data and tonal or text information from the audio data for each participant in the communication. Based on this information, a representative participation score (RPS) is determined for each participant during consecutive time intervals. The method also identifies pronounced RPS movements for one or more participants during specific time intervals or for a predefined duration.
The patent further describes the identification of content relevant to the pronounced RPS movements from the presentation data. This content can include text elements, audio elements, graphic elements, or frames. The identified content is then sent for display.
The patent also includes additional claims, such as identifying content presented during the pronounced RPS movements, a predefined duration or number of speaker turns before or after the movements, determining changes between different content, and identifying hyper-relevant text keyphrases. Optical character recognition (OCR) and comparing consecutive frames are mentioned as methods for identifying content and determining changes, respectively.
In summary, the patent describes a method for analyzing multi-party multimedia communications to identify key information and relevant content based on participant behavior and presentation data. This technology could have applications in various fields, such as video conferencing, remote collaboration, and data analysis.
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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.
