eCommerce

Humans and robots will work together in Amazon’s new UK fulfilment centres

Amazon has announced it will create 1,200 new jobs at a new fulfilment centre in Warrington, UK. Whilst it’s great…

Alibaba’s everything-to-everyone model couldn’t work in the West

Think Amazon combined with eBay combined with PayPal combined with Twitter – add to that a bank and wealth manager…

ONS retail sales numbers: the devil is in the detail

There are lies, damned lies, and statistics. Nowhere is this truer than in the UK’s retail sales numbers reported each…

Let’s get physical: are stores the next battleground for Amazon?

In the world of online retail Amazon doesn’t just stand tall, it is the colossus of the channel, towering above…

Online isn’t killing the great American department store, they’re committing suicide

Once an icon of modern retail, US department stores now seem to be in terminal decline. The impact of the…