In conversation: Zendesk CTO explains how AI is changing customer services as we know it
US customer service software company Zendesk's Adrian McDermott talks to Verdict about his vision for the customer experience of the future.
23 April 2024
23 April 2024
US customer service software company Zendesk's Adrian McDermott talks to Verdict about his vision for the customer experience of the future.
AI insurance ventures saw an18% year-on-year increase in funding in 2023.
The US House of Representatives passed a bill requiring ByteDance to sell its stake in TikTok or face a US-wide ban.
The insurance company's GenAI assistant will provide underwriters with a detailed answer to their professional queries in seconds.
Over 60% of tech workers report a lack of awareness among senior executives about skills gaps in their organisations.
Tesla has been working on achieving fully autonomous driving for years, but the technology has continually run into legal and regulatory challenges.
Despite Meta's efforts, virtual and mixed reality headsets have failed to achieve widespread adoption.
Merging industry-leading business intelligence & award-winning journalism, this is an unrivalled opportunity for engagement with B2B professionals across a network of 40+ leading media websites.
Steer your business strategy with key data and insights from our latest market research reports and company profiles. Not ready to buy? Start small by downloading a sample report first.
Give your business an edge with our leading industry insights.