Google’s AI search feature has faced a flurry of criticism from users who have experienced inaccurate and whimsical results.
AI Overview, which first debuted in Google Search two weeks ago, shows an AI-generated summary of search questions at the top of the search engine.
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For example, if a user searches for the answer to a DIY question, the AI-generated overview will provide a quick answer and may display a list of steps to complete.
However, the AI Overview feature has been delivering some questionable responses to users, putting Google again under fire for unsafe AI.
The experimental feature has produced blunders such as saying 1919 was just 20 years ago and telling users they could stick cheese to pizza better with “non-toxic glue”.
“The vast majority of AI Overviews provide high-quality information, with links to dig deeper on the web,” a Google spokesperson told Verdict in a statement.
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By GlobalData“Many of the examples we’ve seen have been uncommon queries, and we’ve also seen examples that were doctored or that we couldn’t reproduce,” they added.
Google has previously been under fire for the accuracy of its AI models.
During the launch demo of its Bard chatbot, now known as Gemini, the chatbot claimed it could be used to “explain new discoveries from NASA’s James Webb Space Telescope to a 9-year-old, or learn more about the best strikers in football right now, and then get drills to build your skills.”
When asked about the telescope in the demonstration, however, Bard stated that it “took the very first pictures of a planet outside of our own solar system.”
The tech giant also came under fire when a number of astronomers pointed out that the first image of an exoplanet was taken in 2004.
GlobalData forecasts that the overall AI market will be worth $909bn by 2030, having grown at a compound annual rate of 35% between 2022 and 2030.
In the GenAI space, revenues are expected to grow from $1.8bn in 2022, to $33bn in 2027, a CAGR of 80%.
