EU antitrust regulators charged Microsoft on Tuesday (25 June) of illegally bundling its chat and video app Teams with its enterprise Office product.

The European Commission outlined concerns that the US tech giant has been “restricting competition” by bundling products.

“Microsoft has breached EU antitrust rules by tying its communication and collaboration product Teams to its popular productivity applications included in its suites for businesses Office 365 and Microsoft 365,” the European Commission said in a statement.

The regulator said Microsoft may have given its video conferencing app Teams a “distribution advantage” by not giving customers a choice on whether or not to download the software.

Microsoft started to offer some Office products without Teams in the last few months, but the regulator said that it was not enough to address its concerns and more needs to be done to “restore competition”.

“The Commission preliminarily finds that these changes are insufficient to address its concerns and that more changes to Microsoft’s conduct are necessary to restore competition,” the statement continued.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

Microsoft President Brad Smith said in a statement that the company will continue to work “to find solutions to address the Commission‘s remaining concerns.”

The commission opened its initial investigation into the tech giant in July 2023 after Salesforce, the owner of rival messaging app Slack, made a complaint against the bundling of Teams in 2020, claiming Microsoft was hurting competition and abusing its market position.