CDW has been granted a patent for a computing system that allows users to control legacy applications via voice commands. The system utilizes a speech-to-text API to analyze user utterances and perform actions on the application’s graphical user interface. GlobalData’s report on CDW gives a 360-degree view of the company including its patenting strategy. Buy the report here.
According to GlobalData’s company profile on CDW, was a key innovation area identified from patents. CDW's grant share as of June 2024 was 45%. Grant share is based on the ratio of number of grants to total number of patents.
Voice-controlled legacy application management system
The patent US12039978B2 describes a computing system designed to enable users to control legacy applications within an enterprise through voice commands. The system comprises one or more processors and memory that stores executable instructions. When executed, these instructions allow the system to receive user utterances related to a graphical user interface (GUI) of the legacy application. The system utilizes a speech-to-text application programming interface to analyze the utterance, generating an output that includes an intent and an entity. Based on this analysis, the system performs actions on the GUI elements, which may include navigating between web pages or updating specific parameters.
The claims further detail the functionality of the system, indicating that the GUI may be part of customer relationship management or quantitative risk management systems. The intent can be categorized as navigation or update-related, with actions tailored accordingly. Additionally, the system is capable of engaging in multi-turn interactions to gather further information from the user if needed. It also incorporates advanced features such as training a convolutional neural network to identify GUI elements and employing fuzzy matching algorithms for element location. The patent encompasses methods and non-transitory computer-readable media that facilitate these processes, ensuring a comprehensive approach to voice command integration in legacy applications.
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