Box. has been granted a patent for a content management system that provides activity-based application recommendations. The system records user interactions with shared content and analyzes these events to suggest relevant applications, enhancing user experience through a dynamically-updated interface. GlobalData’s report on Box gives a 360-degree view of the company including its patenting strategy. Buy the report here.

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According to GlobalData’s company profile on Box, AI for workflow management was a key innovation area identified from patents. Box's grant share as of July 2024 was 65%. Grant share is based on the ratio of number of grants to total number of patents.

Activity-based application recommendations for shared content management

Source: United States Patent and Trademark Office (USPTO). Credit: Box Inc

The patent US12069136B2 outlines a method and system for generating activity-based application recommendations within a content management system (CMS). The process involves maintaining a collection of shared content objects that are accessible to multiple users and can be interacted with through various applications. The system records interaction events that capture how users engage with these content objects using different applications. When a request is made regarding a specific content object by a user, the system processes the recorded interaction events to recommend an appropriate application for that user to utilize. This recommendation is based on the user's profile and the historical interaction data of other users with the same content object.

Further details of the patent include the dynamic presentation of recommended applications through a user interface, the use of scoring systems to assess the relevance of applications, and the consideration of permissions constraints related to users and applications. The method also incorporates the construction of an application activity graph from interaction events, which aids in determining the most suitable application. Additionally, the system can utilize APIs and graph services to record and retrieve interaction events, ensuring a comprehensive approach to application recommendation. The patent emphasizes the importance of user interactions and historical data in tailoring application suggestions, thereby enhancing user experience within the content management framework.

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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.