Amdocs has been granted a patent for a system that manages business agreement updates when an orchestration system is unavailable. The method involves receiving signed updates, determining orchestration unavailability, and performing actions to handle and merge updates until orchestration can resume. GlobalData’s report on Amdocs gives a 360-degree view of the company including its patenting strategy. Buy the report here.

According to GlobalData’s company profile on Amdocs, Hybrid cloud mgmt was a key innovation area identified from patents. Amdocs's grant share as of July 2024 was 81%. Grant share is based on the ratio of number of grants to total number of patents.

Handling business agreement updates when orchestration is unavailable

Source: United States Patent and Trademark Office (USPTO). Credit: Amdocs Ltd

The patent US12067533B1 describes a non-transitory computer-readable medium that stores instructions for managing updates to business agreements requiring orchestration across multiple external systems. The process begins with the receipt of a signed update indicating changes to services provided by these external systems. If the orchestration system is determined to be unavailable—either due to unresponsiveness or failed submission of the signed update—the system tracks the signed update and any additional updates received during this downtime. It merges the changes from these updates and, once the orchestration system becomes available again, freezes the additional updates and sends the merged changes for orchestration.

The claims further specify that the business agreement may pertain to telecommunications service deployment and can involve multiple sites. The orchestration system is designed to interface with various external systems to facilitate the orchestration process. The patent outlines specific conditions under which the orchestration system is deemed unavailable, including failure messages during submission. This innovative approach allows for the handling of updates even when the orchestration system is temporarily out of service, ensuring continuity in managing business agreements and service changes.

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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.