TigerConnect‘s patented system allows for message notifications to be sent via alternate communication methods if the recipient does not have the messaging application. The system determines recipient association, stores contact information, and provides a secure link for real-time conversations. GlobalData’s report on TigerConnect gives a 360-degree view of the company including its patenting strategy. Buy the report here.
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According to GlobalData’s company profile on TigerConnect, Instant messaging applications was a key innovation area identified from patents. TigerConnect's grant share as of April 2024 was 79%. Grant share is based on the ratio of number of grants to total number of patents.
Message notification system for recipients without messaging application
The granted patent (Publication Number: US11963073B2) describes a system designed to enhance messaging communication between users. The system includes a message server with a processor and memory that stores computer executable code to receive messages from sending devices executing a messaging application. The system determines if the recipient is associated with a device having the messaging application and transmits the message accordingly. If the recipient does not have the messaging application, the system stores the contact information and sends a message notification alert via an alternate communication method, providing a link to a secure browsing session for real-time conversation.
Additionally, the system includes features such as an authentication requirement for message access, an invitation to download the messaging application through a web-based interface, and fields in the message notification alert containing information about the message, including ephemeral limitations on reading the message and sender/recipient indicators. The system also allows for the sending of subsequent messages in the conversation, with corresponding message notification alerts sent via the alternate communication method, which can be either an SMS or email messaging method. These claims highlight the innovative approach of the system in ensuring effective communication between users, even when the messaging application is not available to all parties involved.
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GlobalData, the leading provider of industry intelligence, provided the underlying data, research, and analysis used to produce this article.
GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.
