Avaya has been granted a patent for a method of collaborating on the use of an application between a user system and a remote user system. The method involves determining a view presented to a user, generating view information that describes the view, and transferring the view information to the remote user system for collaboration. GlobalData’s report on Avaya gives a 360-degree view of the company including its patenting strategy. Buy the report here.
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According to GlobalData’s company profile on Avaya, Intelligent contact centers was a key innovation area identified from patents. Avaya's grant share as of September 2023 was 68%. Grant share is based on the ratio of number of grants to total number of patents.
Collaborative application sharing between user systems
A recently granted patent (Publication Number: US11778034B2) describes a method for operating a user system to enable collaboration on the use of an application. The method involves receiving user input from a first user to initiate a collaboration session between the user system and a remote user system. The user system then determines a first view of the application presented to the first user and generates first view information that describes this view. The first view information is transferred to the remote user system, which presents a representation of the first view to a second user.
The method also includes additional features such as receiving input information corresponding to user input elements, applying the user input to the application, determining a second view presented to the first user, generating second view information, and transferring the second view information to the remote user system.
The patent also describes the use of API calls from a Software Development Kit (SDK) for determining the views, generating the view information, and transferring the information. It mentions that the operating system on the user system may have controls that prevent these actions from being performed by a second application installed into the operating system.
Furthermore, the patent describes a method for operating a remote user system in collaboration with the user system. The remote user system establishes a collaboration session with the user system and receives first view information generated and transferred by the user system. The remote user system generates a representation of the first view using this information and displays it to a second user.
The patent also mentions the generation of a second representation of a second view, receiving user input from the second user, generating input information based on the user input, and transferring the input information back to the user system.
Additionally, the patent describes a collaboration system that includes computer-readable storage media, a processing system, and program instructions for establishing a collaboration session, receiving view information, and transferring the information to the remote user system.
Overall, this patent presents a method and system for facilitating collaboration on the use of an application between user systems and remote user systems. The method involves determining and transferring view information, generating representations of views, and enabling user input to be applied to the application.
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GlobalData, the leading provider of industry intelligence, provided the underlying data, research, and analysis used to produce this article.
GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.
