8×8, a prominent information and communication technology (ICT) vendor, relies on a network of sales channel partners to sell and distribute its offerings across its customer base. According to proprietary analysis in GlobalData’s 8×8 Partner Ecosystem Profile, the communications and collaboration, cloud computing, and business process outsourcing categories account for 81.3% of the total partner engagements, as of December 2021. Buy the profile here.

8×8 provides unified communications and collaboration services. The company’s product portfolio comprises desk phones, cordless phones, IP conference phones, analog phones, fax adapters, and compatible accessories. Its services portfolio includes virtual office business telephone services, virtual office pro unified communications, virtual meeting web conferencing services and virtual contact center services. The company serves to healthcare, high tech, manufacturing, retail, collections, insurance, advertising, legal and government, transportation, outsourcing and education sectors. 8×8 offers products and services to small and medium businesses, and mid-market and distributed enterprises. The company has business presence in Romania, Australia, New Zealand, Singapore, Indonesia, Hong Kong, the Philippines, Thailand and Japan, the UK and the US. 8×8 is headquartered in Campbell, California, the US.

As depicted in the chart above, 8x8's partner engagements are focused on serving clients across North America, which solely accounted for their overall partner engagements, according to GlobalData's report.

Retail, healthcare, and government emerged as the top three industry verticals, that 8x8 is focusing on serving via its partners. These verticals together contributed 21.1% of the total vertical-specific partner engagements, with retail leading the partner engagement distribution.

The table below covers prominent partners of 8x8 based on GlobalData's proprietary scoring framework, which analyzes partner engagements on multiple parameters including revenue band, employee band, partnership certification, partner vertical and geography focus, among others. The majority of 8x8's partners are value-added distributors or resellers.

GlobalData's Partner Network Database tracks and evaluates the partner ecosystem for over 300 ICT vendors, across 29 industries, 18 ICT solution areas, and 7 regions using a proprietary partner scoring framework. To uncover and analyses the partner network for other leading ICT vendors, access GlobalData's proprietary partner ecosystem profiles below:

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GlobalData, the leading provider of industry intelligence, provided the underlying data, research, and analysis used to produce this article.

GlobalData’s Partner Network Database tracks partner ecosystem of IT vendors. The database offers granular details on official partners of the IT vendors spread across the geographies. This analysis considers only partners details that are sourced from company website, press releases, CXO commentary from the publicly available sources and excludes all terminated and rumoured partner deals.